Payment

Payment can be made through Paypal, a secure on-line payment system which is very easy to use. You may already have an account. If not, you don't need to sign up to use this service, and can pay directly through the site by credit card.

Shipping

Orders are shipped within 7-21 business days, depend on items processing time. Please allow up to two weeks for the pieces with stone settings to be made from time of order.

All orders are shipped from Czech Republic by registered airmail with a tracking code.

Delivery times are estimated, delay may occur by post, custom or holiday.

We will send you an email with a tracking number once your item(s) has shipped. If your order is a rush, please email info@vikamayzel.com and we will let you know as soon as possible if a rush option is available.

Estimated shipping times:

  • Czech Republic: 2-5 business days.
  • Europe: 7-14 business days.
  • United States: 7-21 business days.


Please note:

* I do not ship until the payment has been confirmed.

* It is the buyer responsibility to pay any taxes that customs might claim.

* I am not liable for things lost or stolen in the mail.

* It is a buyer responsibility to provide correct shipping address.

Pick up your order from my studio:

If you are based in Prague, it is possible to pick up your order from my studio, studio meetings are set in advance by phone +420 773 160 100 or by email: info@vikamayzel.com